These terms and conditions form the basis on which you can visit us and our websites and purchase the services offered therein. Please read them carefully as they contain important information.
General terms and conditions
This site is owned and operated by JUJI Academy Ltd of Rift House, 200 Eureka Park, Upper Pemberton,, Kennington, Ashford, TN25 4AZ. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at [email protected] or 0203 603 5333.
1. The contract between us
We must receive payment of the whole of the price for the services that you order before your order can be accepted. Payment of the price for the services represents an offer on your part to purchase the services, which will be accepted by us only when a confirmation of acceptance is sent by us. Only at this point is a legally binding contract created between us.
We provide the services for the purposes of providing training to individuals in the pursuit of their commercial, business and/or professional purposes.
You confirm, acknowledge and represent that you are obtaining the services solely for business and/or professional purposes and you are not a not a consumer for the purposes of any relevant consumer rights or protection legislation.
2. Acknowledgement of your order
To enable us to process your order, you will need to provide us with your e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a contract between us.
3. Ownership of rights
All rights, including copyright, in this website are owned by or licensed to JUJI Academy Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
4. Accuracy of content
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all services have been described accurately.
5. Damage to your computer
We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
The services will be provided within an agreed timescale, and time is not of the essence of the contract.
7. Ordering errors
You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.
8.1 The fees payable for services that you order are as set out on our website.
8.2 Unless otherwise specified at the time you purchase the Services the fees are exclusive of VAT or other local taxes, the cost of some Course Materials and any delivery costs payable in respect of the delivery of Course Material to you. Each of these costs will be set out in the Website or told to you over the telephone prior to your purchase the Services.
8.3 Save where specifically stated otherwise on the Website, all fees shall be exclusive of any amounts payable to any professional body for registration and examination entry. These are payable by you directly to the relevant professional body or examination board and we accept no responsibility or liability for your failure to book your exam with the relevant professional body or examination.
8.4 Fees for the Service selected by you on the Website or purchased over the telephone shall be debited from your credit / debit card at the time of purchase. Fees must be paid in full prior to you attending any JUJI Academy Course or accessing any Online Course.
8.5 Any fees charged by your debit or credit card provider in connection with your purchase of Services are for your own account and JUJI Academy Ltd shall not be responsible for these.
8.6 You shall be responsible for all costs you incur in connection with your attendance at any JUJI Academy Courses or your access onto any Online Course.
9. Payment terms
We will take payment upon receipt of your order from your credit or debit card. Once made, payments are final and non-refundable. We accept no liability if our services are delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the services from you, then we can refuse to process your order and/or suspend any further services and/or claim any unpaid payments from you. This does not affect any other rights we may have.
10. No Refunds
Save as required by law, we do not offer refunds.
11. Cancellation by us
11.1 We reserve the right not to process your order if:
11.1.1 We have insufficient staff or resources to deliver the services you have ordered;
11.1.2 We do not provide services to your area; or
11.1.3 One or more of the services you ordered was listed at an incorrect price due to a typographical error.
11.2 If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 14 days.
12. If there is a problem with the services
12.1 If you have any questions or complaints about the services please contact us. You can do so at [email protected]
13.1 We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.
13.2 Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.
13.3 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at 5 Wharf Road, Stamford, Lincolnshire, PE9 2EB and all notices from us to you will be displayed on our website/app from time to time.
15. Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
16. Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
17. Invalidity and Severance
If any provision or part-provision of this agreement is or becomes invalid, illegal or unenforceable, it will be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or partprovision will be deemed deleted. Any modification to or deletion of a provision or partprovision under this clause will not affect the validity and enforceability of the rest of this agreement.
19. Third party rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
20. Other important terms
Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may submit the dispute for online resolution to the European Commission Online Dispute Resolution platform.
We shall be entitled to terminate these terms and conditions and cease to provide you with any Services with immediate effect in the event that you:
21.1 Fail to pay when due your Fees;
21.2 Act in an aggressive, bullying, offensive, threatening or harassing manner towards any employee/contractor of JUJI Academy Ltd, any teacher or lecturer who provides the JUJI Academy Courses or any student who attends any JUJI Academy Course;
21.3 Cheat or plagiarise any work which you are required to prepare or submit in connection with the Services or during any examination taken in connection with the Services;
21.4 Steal or act in fraudulent or deceitful manner towards us or our employees/contractors or any other students who may be on our premises or attending our JUJI Academy Courses;
21.5 Provided false or misleading information.
21.6 Intentionally or recklessly damage our property or the property of our employees/contractors or other students attending our premises
21.7 Are intoxicated through alcohol or illegal drugs while on our premises;
21.8 Commit any criminal offence committed on our premises or where the victim is our employee/contractor or student;
21.9 Are in breach of these terms and conditions.
22. Force Majeure
JUJI Academy Ltd shall not be liable to you for any breach of its obligations or termination under these terms and conditions arising from causes beyond its reasonable control, including, but not limited to, fires, floods, earthquakes, volcanoes and other Acts of God, pandemics, terrorism, strikes, delay caused by transport disputes, failure to provide a course caused by a death in the trainer’s family, illness of the trainer, Government edict or regulation.
23. The Services
23.1 A description of the Services together with the dates on which the Services will begin are available on our Website. We will provide the Services with reasonable care and skill in accordance with the description set out on the Website.
23.2 We reserve the right to vary or withdraw any of the Services described on the Website without notice.
23.3 We expect you to access and ensure the Services you are purchasing will meet your needs. We do not make any guarantee to you that you will obtain a particular result, professional qualification or employment opportunity from your purchase and completion of any of the Services.
24. Training courses
24.1 Virtual and blended learning courses
24.1.1 The student shall select their Part 1 date when purchasing a virtual course. In the event a Part 1 date is not selected the student must notify JUJI Academy via email of their Part 1 date within 1 month of the course purchase. The course purchase date is the date the deposit is made. If the course was paid for in full this is taken as the course purchase date.
24.1.2 Part 1/Day 1 course dates take place in the JUJI Academy online classroom. Part 2 practical training date shall take place at a physical training location and must be completed by the student within 1 month of their Part 1 date. JUJI Academy reserves the right to change Part 2 completion dates by up to 3 months from Part 1/Day 1 completion if required.
24.1.3 The student must ensure all relevant online and offline modules are completed prior to attending Part 1 and/or Part 2 dates. Failure to do so will result in the student being withdrawn from the course.
24.1.4 Client portfolio assessment work must be completed within 4 months of the student’s Part 2 date.
24.1.5 It is the responsibility of the student to ensure they reach the required standard to continue through the course. JUJI Academy accepts no liability for non completion or failure of the course.
24.1.6 Any vaccinations required (Hepatitis and Tetanus) are the responsibility of the student. JUJI Academy accepts no responsibility for students attending a course without the relevant vaccinations.
24.1.7 Virtual and Blended Learning courses have 6 months access to course material from the date of purchase.
24.1.8 JUJI Academy is under no obligation to grant extensions to students.
24.2 Classroom courses
24.2.1 The student shall select their course date from the website when purchasing the course. The student will attend an online enrolment session prior to their selected course date.
24.2.2 The student must ensure all relevant online and offline modules are completed prior to the attending their course date. Failure to do so will result in the student being withdrawn from the course.
24.2.3 Client portfolio assessment work must be completed within 4 months of the student’s Part 2 date.
24.2.4 It is the responsibility of the student to ensure they reach the required standard to continue through the course. JUJI Academy accepts no liability for non completion or failure of the course.
24.2.5 Any vaccinations required (Hepatitis and Tetanus) are the responsibility of the student. JUJI Academy accepts no responsibility for students attending a course without the relevant vaccinations.
24.2. 6 Classroom courses have 6 months access to course material from the date of purchase.
24.2.7 JUJI Academy is under no obligation to grant extensions to students.
24.3 Private 1:2:1 training
24.3.1 The student will liaise with the student administration office to provide a suitable private 1:2:1 date for both the student and instructor. The student will attend an online enrolment session prior to their selected course date.
24.3.2 The student must ensure all relevant online and offline modules are completed prior to attending the private 1:2:1 training date/s. Failure to do so will result in the student being withdrawn from the training.
24.3.3 Client portfolio assessment work must be completed within 4 months of the student’s Part 2 date.
24.3.4 It is the responsibility of the student to ensure they reach the required standard to continue through the training. JUJI Academy accepts no liability for non completion or failure of the course.
24.3.5 Any vaccinations required (Hepatitis and Tetanus) are the responsibility of the student. JUJI Academy accepts no responsibility for students attending a course without the relevant vaccinations.
24.3.6 Private 1:2:1 training have 6 months access to course material from the date of purchase.
24.3.7 JUJI Academy is under no obligation to grant extensions to students.
25. No-shows/late arrival
25.1 A student arriving 15 minutes after the course start time or is a ‘no-show’ will be withdrawn from the course. A fee of £495 will be charged for rebooking the course.
26. Course date change/on-hold
26.1 A course date can be changed by providing a minimum three weeks notice prior to the course date and is subject to availability.
26.2 An admin fee of £50 is payable for a course date change or to put a course on hold.
26.3 A maximum of one course change or on hold period can be made per person, per course. The student may be charged any difference in the course purchase price.
26.4 A course can be placed on-hold for a period of up to three months, after which time your course will expire. The requested new course date must be submitted to [email protected] by the student within the three month on hold period.
26.5 A minimum of three weeks notice or extenuating circumstances are required to put a course on hold.
26.6 Any course bought at full price that becomes a special offer can not be transferred, or any difference in purchase price refunded.
26.7 No refund will be given for partial completion of any JUJI Academy course.